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no old data transferred

  • 1 cavab
  • 2 have this problem
  • 2 views
  • Last reply by Zenos

nigel44
nigel44
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I have had a replacement win 7 computer(was xp), and all my old data is in a file marked "old c". How do I restore this, as there are 10 years of emails I need to access. I have tried copying the thunderbird file, but it will not restart, and when re-installing, it will only set up a new file. I have tried import, but that does no see the old data.

I have had a replacement win 7 computer(was xp), and all my old data is in a file marked "old c". How do I restore this, as there are 10 years of emails I need to access. I have tried copying the thunderbird file, but it will not restart, and when re-installing, it will only set up a new file. I have tried import, but that does no see the old data.

All Replies (1)

Zenos
Zenos
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I think you need to learn a bit about Thunderbird's profile. Then find your old profile and swap it in, in place of the new profile.

https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data?redirectlocale=en-US&redirectslug=profiles-tb