This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Emails frequently reverting to ascending order when I've set ascending order

  • 3 cavab
  • 6 have this problem
  • 8 views
  • Last reply by Garthowen

more options

I like all of my email listings (inbox, folders etc) to be listed in chronologically descending order (ie most recent at top).

So I set 'Sort By' in 'View' accordingly to 'Descending Order' for each listing. No problem.

But, when I haven't accessed a folder for a while I find the listing has gone back to the default of 'Ascending Order'.

Most frustrating. What can I do to properly lock in my choice?

I like all of my email listings (inbox, folders etc) to be listed in chronologically descending order (ie most recent at top). So I set 'Sort By' in 'View' accordingly to 'Descending Order' for each listing. No problem. But, when I haven't accessed a folder for a while I find the listing has gone back to the default of 'Ascending Order'. Most frustrating. What can I do to properly lock in my choice?

Chosen solution

Very many thanks ZG.........I've reset according to your clear directions. [Incidentally, I assume, from what you said, that the new default will take effect for new folders only - not any exisiting folders that show ascending order which I will have to sort manually. Thanks again...

Read this answer in context 👍 1

All Replies (3)

more options

APOLOGIES: Title of query should read: Emails frequently reverting to ascending order when I've set DESCENDING order

more options

I don't know why it gets back to ascending after some time, but i know how to set descending by default.

Tools / options / advanced / settings editor change mailnews.default_sort_order from 1 to 2 then you get descending by default for every new folder. I do this after every TB installation :) Hope it helps.

Modified by Zbigniew Gralewski BITBACK

more options

Seçilmiş Həll

Very many thanks ZG.........I've reset according to your clear directions. [Incidentally, I assume, from what you said, that the new default will take effect for new folders only - not any exisiting folders that show ascending order which I will have to sort manually. Thanks again...