This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Messages delete after 2 weeks. Never did this in the past.

  • 1 cavab
  • 1 has this problem
  • 8 views
  • Last reply by Matt

more options

2 desktops & my phone have had this email acct. for long time. Husband's desktop had problem in Sept - outside company helped fix it. After that, my emails wouldn't appear at all on my desktop. Company helped bring them back, but everything really slow after that. Also noticed that my messages delete after 2 weeks. Need past emails for work & business. Outside Co & TWC couldn't help me. Said CALL Thunderbird for help.

2 desktops & my phone have had this email acct. for long time. Husband's desktop had problem in Sept - outside company helped fix it. After that, my emails wouldn't appear at all on my desktop. Company helped bring them back, but everything really slow after that. Also noticed that my messages delete after 2 weeks. Need past emails for work & business. Outside Co & TWC couldn't help me. Said CALL Thunderbird for help.

All Replies (1)

more options