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fire fox open then stalls

craighumphreys
craighumphreys
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fire fox opens the the busy circle runs and runs and runs

fire fox opens the the busy circle runs and runs and runs

All Replies (3)

FredMcD
FredMcD
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What's your computer system and Firefox version?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

craighumphreys
craighumphreys Question owner
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I'm using windows 10 when I open fire fox all I get is the blue circle of death that spins and spins, nothing else happens.

the-edmeister
the-edmeister
  • Moderator
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Did you try launching Firefox directly into the Firefox Safe Mode, as Fred suggested?

On Windows devices hold down the Shift key when opening Firefox. https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode