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upgrade deleted my passwords

  • 1 cavab
  • 2 have this problem
  • 4 views
  • Last reply by Scribe

strongbird41
strongbird41
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Firefox did an automatic update and deleted my bookmarks and passwords. I was able to recover my bookmarks from an archive in the TEMP directory. I have not found a way to recovery my passwords. Firefox did not create a folder on my desktop of the prior profile. Is there a way to recover my password. This is quite upsetting. I have used Firefox for many years and this is the first time I have experience this failure. The lost of these passwords will cause me considerable frustration. Please let me know if there is some way to recover the deleted files. I did not see anything in the Recycle Bin. I also started in SafeMode and did not see any change.

Thanks

Firefox did an automatic update and deleted my bookmarks and passwords. I was able to recover my bookmarks from an archive in the TEMP directory. I have not found a way to recovery my passwords. Firefox did not create a folder on my desktop of the prior profile. Is there a way to recover my password. This is quite upsetting. I have used Firefox for many years and this is the first time I have experience this failure. The lost of these passwords will cause me considerable frustration. Please let me know if there is some way to recover the deleted files. I did not see anything in the Recycle Bin. I also started in SafeMode and did not see any change. Thanks

All Replies (1)

Scribe
Scribe
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Hi, sorry about that, it shouldn't have happened. Please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.