This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A 2nd firefox.exe activates soon after I sign on, eats up large % of CPU and slows things to a crawl until I remove it, and then it just happens again.

  • 3 cavab
  • 2 have this problem
  • 12 views
  • Last reply by John99

more options

A 2nd firefox.exe activates soon after I sign on, eats up large % of CPU and slows things to a crawl until I remove it, and then it just happens again. I just refreshed Firefox, but it's still there. How do I get rid of this problem?

A 2nd firefox.exe activates soon after I sign on, eats up large % of CPU and slows things to a crawl until I remove it, and then it just happens again. I just refreshed Firefox, but it's still there. How do I get rid of this problem?

All Replies (3)

more options

Hi Jerry, Sorry about that.

Firefox has a new multi process mode. That is intended to speed things up and increase security. It allows firefox to multi task so to speak, and it is hoped that by taking advantage of modern processors abilities Firefox gets much faster.

It is however a new complex feature and does not always work out that way. Possibly the feature does not get on well with one of the plugins you have installed. Note that you can check whether this is on or off by visiting the troubleshooting page.

Look down the left edge of the list for Multiprocess Windows if the value to the right of that starts with a zero multi process Firefox is disabled. Other wise it is on. For instance if you see 0/3 (Disabled by add-ons) that starts with a zero and multi process is off.

You will need to use about:config to turn this off by toggling the preff

browser.tabs.remote.autostart 

To false. Once you restartFirefox check again by looking at the troubleshooting page.

I gave detailed step by step instructions in

Toggle the ...tabs.remote... prefs to false
Key in about:config press Enter key Look for the prefs that need changing. Key in on the search line bs.r wait a while for it to filter them. I see
 browser.tabs.remote.autostart 
 browser.tabs.remote.autostart.2
 browser.tabs.remote.desktopbehavior;false 

Right click each one in turn, and use the Toggle option to set each to false
Restart Firefox so the change takes place.

You should then be in ordinary Firefox without multi process.
Use about:troubleshooting to check.
The Multiprocess Windows entry should start with a zero e.g.
Multiprocess Windows 0/1 (Disabled)

more options

Your suggestion ended the double iteration of firefox.exe. However, the single one remaining grows and grows, and eventually starts eating up 70-80% of CPU, at which point I have to exit Firefox and start all over --- again and again.

more options

How much of the CPU resources are used depends either on what you are doing or your resources. If you have a low powered single core CPU and not proper separate graphics card and play games or HD video you will probably max out the CPU. With CPU usage growing and growing have you checked is it actually Firefox using all that CPU. Have you got other programs running in the background, maybe security AV software or Windows indexing files. Also are you getting a lot of video ads loading.

Have you seen this article