This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I need Dragon Web App - Firefox does not allow it. ESR 45 - doesn't work either

more options

I want to use Dragon dictation to control my web brower. On another computer I have Dragon dictation medical running and have the Dragon Web App add on. It works great. But every other computer I try this on, says it is block. If I go back to 45 - I can install it, but it installs "Dragon Internet app" and it doesn't allow me to control the brower like it does on the computer with Dragon Web App

I want to use Dragon dictation to control my web brower. On another computer I have Dragon dictation medical running and have the Dragon Web App add on. It works great. But every other computer I try this on, says it is block. If I go back to 45 - I can install it, but it installs "Dragon Internet app" and it doesn't allow me to control the brower like it does on the computer with Dragon Web App

All Replies (2)

more options

Hi

I recommend that you speak to the team behind Dragon to see if they have a version of their software available for the most recent version of Firefox.

more options

When I go to the download page, the screenshot does say "Dragon Internet App" instead of "Dragon Web App" --

http://www.nuance.com/extensions/index.htm

On the other computer, are you using the Dragon extension in the Google Chrome browser instead of Firefox?

https://chrome.google.com/webstore/detail/dragon-web-extension/ddaloccgjfibfpkalenodgehlhkgoahe?hl=en

If it's something in Firefox, can you copy/paste its full name and identifier? Open the Troubleshooting Information page using either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter/Return

Then scroll down to Extensions and just below that heading, select the table with your mouse and copy it (either Ctrl+c or right-click > Copy), then paste it into a reply (either Ctrl+v or right-click > Paste). It will look a bit messy, but we're used to it. Thanks.

Whoops, those were the keyboard shortcuts for Windows. On Mac, it would be Command+c and Command+v. Sorry about that.

Modified by jscher2000 - Support Volunteer