My reply, reply all and other useful buttons are missing from my mail toolbar; they do not show up in the customize toolbar window, either.
I have tried to add these buttons from the customize toolbar window, but there are not there to add. The only things available to add when I try to customize the mail toolbar are "Separator," "Flexible Space," "Space," "Go To Today," "Print," and "Find Events." Restoring default set also doesn't work. I have also tried quitting and restarting Thunderbird, and quitting and restarting my computer.
Using Thunderbird 45.6.0 with OSX Yosemite 10.10.5.
All Replies (8)
Oh, I give up. I'm deleting Thunderbird and moving on...
Sounds like you were trying to add them from the wrong customization pane.
Well, no other customization pane seems to be available. When I hit "customize" on the mail toolbar, I get a customization pane as described above.
This is what the customization pane looks like when I try to customize the mail toolbar.
This is what it the available toolbar looks like. No reply. No reply all. No delete.
You have no message header at all. So I really have no idea how you can customize the message toolbar that should be in it.
I also do not see the menu system which is a given on OSX. If that just cropped or simply missing as well.
Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations.
How did it go?
Just for comparison, here is the default customization pane in a message reading tab, as seen in Windows with Thunderbird in Safe Mode.
Note that the items you mentioned are more appropriate to a Calendar window, and you had none of the mail specific tools that I see.
It does feel that you have been shown the wrong customization pane. In fact, I see the same sub-set as you describe if I specifically try to customize a Calendar tab.
I don't often suggest it, but in this case a full re-install of Thunderbird might be a useful procedure.
Modified by Zenos
OK, so restarting in safe mode (and choosing the options that disabled all add-ons and restored all default settings) worked, thank god (or thank Matt, rather).
Although, weirdly, when I tried to do that from the help menu while Thunderbird was running, the option to "restart with add-ons disabled" was greyed out and unavailable. I had to quit Thunderbird and re-open it while holding the option key down. But that worked.
I have no idea how this happened--it's not like I recently added any bells or whistles to Thunderbird, or did any customization.
Thanks, all!