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Have tryed all you fixes but Flash 24 still crashes in Firefox 50.1.0, Help!

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  • Last reply by FredMcD

Willseymo
Willseymo
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Have used Firefox for years and now that I am up to ver 50.1.0 I have this crash problem. Use Flash Player to access Bank of America site and Flash will run for a few seconds and then crash and give me the "crashed and restart" windows. REestart does not help. I have tried all the fixes listed but no Joy.

I have just started using a new machine with: Asus Z170 MB, Intel core 5 cpu, 32 GB memory. This resulted in a new download of FireFox and the crash problem.

Anyone have any ideas?

Have used Firefox for years and now that I am up to ver 50.1.0 I have this crash problem. Use Flash Player to access Bank of America site and Flash will run for a few seconds and then crash and give me the "crashed and restart" windows. REestart does not help. I have tried all the fixes listed but no Joy. I have just started using a new machine with: Asus Z170 MB, Intel core 5 cpu, 32 GB memory. This resulted in a new download of FireFox and the crash problem. Anyone have any ideas?

All Replies (1)

FredMcD
FredMcD
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Let's reinstall the player.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 24.0.0.194

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration