This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

google image search doesn't work

  • 1 cavab
  • 1 has this problem
  • 6 views
  • Last reply by WaterStoat

more options

This is an issue I've had with Firefox for quite a while, and so I've been using different browsers to do reverse image searches. I'm fed up enough to try to fix it, though.

When I go to google image search on Firefox, I get this:

http://i.imgur.com/PL4SeQn.jpg

The exact same url on Edge displays this:

http://i.imgur.com/oetqz11.jpg

You'll note that it doesn't have the black strip across the top, and it does have the little camera icon. Nothing in Firefox will make the camera icon appear.

The most likely culprit seems to be an add-on, so I restart Firefox in safe mode, with all customisation disabled. The same url gets me this:

http://i.imgur.com/GJJzzbk.jpg

If I click on the "Search Images" button, I finally get a camera, which allows me to search for a picture:

http://i.imgur.com/T58jKBb.jpg

When I hit "the "Search By Image" button, however, the search results show up as this:

http://i.imgur.com/1VInT9q.jpg

This is also the screen I get if I try to search directly by right-clicking on an image and using the option the "google Image Search" add-on adds to the context-menu.

So it's apparently something to do with Firefox, rather than any add-ons or customisation. Or otherwise something to do with something that Safe Mode doesn't disable, although I believe it disables everything.

It works fine on Edge, on Chrome and, before I got a new computer with a new OS, Internet Explorer. Any ideas?

This is an issue I've had with Firefox for quite a while, and so I've been using different browsers to do reverse image searches. I'm fed up enough to try to fix it, though. When I go to google image search on Firefox, I get this: http://i.imgur.com/PL4SeQn.jpg The exact same url on Edge displays this: http://i.imgur.com/oetqz11.jpg You'll note that it doesn't have the black strip across the top, and it does have the little camera icon. Nothing in Firefox will make the camera icon appear. The most likely culprit seems to be an add-on, so I restart Firefox in safe mode, with all customisation disabled. The same url gets me this: http://i.imgur.com/GJJzzbk.jpg If I click on the "Search Images" button, I finally get a camera, which allows me to search for a picture: http://i.imgur.com/T58jKBb.jpg When I hit "the "Search By Image" button, however, the search results show up as this: http://i.imgur.com/1VInT9q.jpg This is also the screen I get if I try to search directly by right-clicking on an image and using the option the "google Image Search" add-on adds to the context-menu. So it's apparently something to do with Firefox, rather than any add-ons or customisation. Or otherwise something to do with something that Safe Mode doesn't disable, although I believe it disables everything. It works fine on Edge, on Chrome and, before I got a new computer with a new OS, Internet Explorer. Any ideas?

Modified by WaterStoat

All Replies (1)

more options

.....

Modified by WaterStoat