This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How to prevent Firefox from changing the e-mail address for one recipient

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

My Firefox address book has the correct (new) e-mail address for John. When I compose an e-mail to John, I use the new address (either from the address book or by typing it in). But when I send the e-mail, Firefox changes my email to John's old address. The sent box shows that the e-mail went to John's old address, and I receive an "undeliverable" message. (At one point, when I started to type John's address, Firefox suggested both the old and new addresses for John. I chose an option to "not show" the old address, but that action didn't fix anything.)

My Firefox address book has the correct (new) e-mail address for John. When I compose an e-mail to John, I use the new address (either from the address book or by typing it in). But when I send the e-mail, Firefox changes my email to John's old address. The sent box shows that the e-mail went to John's old address, and I receive an "undeliverable" message. (At one point, when I started to type John's address, Firefox suggested both the old and new addresses for John. I chose an option to "not show" the old address, but that action didn't fix anything.)

Chosen solution

Firefox does not do e-mail. It is a web browser.

Are you using Firefox on your e-mail provider website or using Thunderbird?

Read this answer in context 👍 1

All Replies (1)

more options

Seçilmiş Həll

Firefox does not do e-mail. It is a web browser.

Are you using Firefox on your e-mail provider website or using Thunderbird?