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After update blank page unless refresh

  • 6 cavab
  • 6 have this problem
  • 7 views
  • Last reply by rmeilech

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I just ran the latest update -- 51.0.1. (64bit). I have my startup page but when I click on a site, I get to the site (according to the URL) but all I see is a blank page. If I do Firefox Refresh (not a page refresh), everything works ok. But once I close Firefox and the reopen it, I get the same result, blank pages no matter which website I go to. The only thing that solves the problem is Firefox Refresh. And then only temporarily.

I just ran the latest update -- 51.0.1. (64bit). I have my startup page but when I click on a site, I get to the site (according to the URL) but all I see is a blank page. If I do Firefox Refresh (not a page refresh), everything works ok. But once I close Firefox and the reopen it, I get the same result, blank pages no matter which website I go to. The only thing that solves the problem is Firefox Refresh. And then only temporarily.

Modified by rmeilech

Chosen solution

hello, this sounds like a problem with the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

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All Replies (6)

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Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

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Yes. The problem is still there in safe mode.

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Seçilmiş Həll

hello, this sounds like a problem with the new multi-process architecture in firefox (codename "e10s"): https://blog.mozilla.org/futurereleases/2016/08/02/whats-next-for-multi-process-firefox/

please try disabling e10s like this: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named browser.tabs.remote.autostart.2. double-click it and change its value to false and restart the browser.

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Yep. That did the trick. Thank you. It was definitely a stress point.

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are you using any external security software on your mac?

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No. I run BitDefender about once a month. About once a year, it finds and deletes a phishing program.