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Firefox crashes

  • 3 cavab
  • 1 has this problem
  • 19 views
  • Last reply by philipp

pygmymetal
pygmymetal
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Hi, my firefox is 'crashing'. A popup window appears that says 'Firefox has stopped working. A problem caused the program to stop working correctly. Please close the program."

The tab underneath the popup says Bad news first: This tab has crashed. Now for hte good news. You can just close this tab, restore it or restore all your crashed tabs.

I click on restore, type in a url, and it starts all over.

If I open a new tab, then 5 popup windows appear with the 'Firefox has stopped working...' messages in all of them. Quite bewildering.

Have tried uninstalling and restoring, same error. Tried doing safemode, same behavior.

This is the crash id: Crash ID: bp-13e5c75a-cb2e-47cb-a0e6-53be02170130

Hi, my firefox is 'crashing'. A popup window appears that says 'Firefox has stopped working. A problem caused the program to stop working correctly. Please close the program." The tab underneath the popup says Bad news first: This tab has crashed. Now for hte good news. You can just close this tab, restore it or restore all your crashed tabs. I click on restore, type in a url, and it starts all over. If I open a new tab, then 5 popup windows appear with the 'Firefox has stopped working...' messages in all of them. Quite bewildering. Have tried uninstalling and restoring, same error. Tried doing safemode, same behavior. This is the crash id: Crash ID: bp-13e5c75a-cb2e-47cb-a0e6-53be02170130

All Replies (3)

philipp
philipp
  • Moderator
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hi pygmymetal, thanks for providing a crash id - we have seen similar reports by other EMET users as well, apparently it's the SEHOP policy in the tool that causes these issues...

pygmymetal
pygmymetal Question owner
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OK. So what do I do next? Thanks in advance!

philipp
philipp
  • Moderator
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please try to change the SEHOP settings or disable the tool for the moment.