Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox crash everytime I select "wikipedia" from a duck-duck go search page?

  • 1 cavab
  • 2 have this problem
  • 12 views
  • Last reply by FredMcD

more options

When I type in the search box and receive a search results page from "duck-duck go", if I select a "Wikipedia" search result, Firefox crashes. I am using a MacBook Pro, running OSX 10.10.5. Thank you in advance for your help.

Freude

When I type in the search box and receive a search results page from "duck-duck go", if I select a "Wikipedia" search result, Firefox crashes. I am using a MacBook Pro, running OSX 10.10.5. Thank you in advance for your help. Freude

All Replies (1)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29