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printing problem

  • 5 cavab
  • 23 have this problem
  • 20 views
  • Last reply by Claus

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Recently Thunderbird has started corrupting printed copies of my emails. As an example I have added a screendump to my question. The mail would easily print on one page but both print preview (as seen in screendump) and printout would print 75 pages :O I'm using a hp photosmart 7510 series printer or a hp deskjet 3630 series printer both with same result. If I use Microsoft print to pdf to a temp file and print that file afterwards everything is fine. Please advice. Thanks in advance :)

Recently Thunderbird has started corrupting printed copies of my emails. As an example I have added a screendump to my question. The mail would easily print on one page but both print preview (as seen in screendump) and printout would print 75 pages :O I'm using a hp photosmart 7510 series printer or a hp deskjet 3630 series printer both with same result. If I use Microsoft print to pdf to a temp file and print that file afterwards everything is fine. Please advice. Thanks in advance :)
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All Replies (5)

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Seçilmiş Həll

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Are you successfully using version 52 ?

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Wayne Mery - No I'm not. I just re-updated to version 52.1.1 to test it (after having rolled back to version 45.8 - which works for me!) and it's still messing up the printed copies. If I do a print preview of this mail I just received from Your reply, it shows 74 pages of printing pages :(

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Please check tools > error console for any error messages

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Wayne Mery - I just discovered Your reply to my old problem - and I can see from the thread that I never got back to You - sooo embarrassing - I'm very sorry :( However the reason for not answering back must have been that I got it to work using the 45.8 version as a temporary fix. I'm now at version 52.3 and the problem isn't there any more. So once again I'm sorry for not returning the information needed to help me solve my previous problem. But for now problem is solved and for me there is no need to look further for a solution. Thanks for Your time and have a nice day.

Regards Claus Erbs