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Browser directs to wrong, unwanted site

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  • Last reply by FredMcD

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With FF, searched for "Baracuta", a clothing company (their website opens fine with Safari and Chrome) (see pic "1"), Instead of going there I alway get a totally unwanted list ("2"). This sometimes happens with some other sites, too. How can I stop this, and have FF function correctly? (Apparently, I can't send you a screen shot, but try it: search for "Baracuta" and see what happens.

With FF, searched for "Baracuta", a clothing company (their website opens fine with Safari and Chrome) (see pic "1"), Instead of going there I alway get a totally unwanted list ("2"). This sometimes happens with some other sites, too. How can I stop this, and have FF function correctly? (Apparently, I can't send you a screen shot, but try it: search for "Baracuta" and see what happens.

Chosen solution

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.