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Win10 Mozilla TB IMAP setup - inbox blank even though there are messages on server

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by VBKen

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Inbox is blank but all others (drafts, sent, deleted) have messages. Messages arrive (sound and notification on bottom toolbar and envelope on account has a little star) but when I click on inbox, the screen is completely blank. I have tried view, subscribe, clicking on the blank screen but nothing works. Completely uninstalling and re-installing does not work. Dragging a sent message from sent to in box puts the message back on the servers inbox, but it does not show up in inbox on my pc. Email server is Telus. This used to work on Win7. Is anyone else having this problem or can offer any solutions? Thanks, Ken

Inbox is blank but all others (drafts, sent, deleted) have messages. Messages arrive (sound and notification on bottom toolbar and envelope on account has a little star) but when I click on inbox, the screen is completely blank. I have tried view, subscribe, clicking on the blank screen but nothing works. Completely uninstalling and re-installing does not work. Dragging a sent message from sent to in box puts the message back on the servers inbox, but it does not show up in inbox on my pc. Email server is Telus. This used to work on Win7. Is anyone else having this problem or can offer any solutions? Thanks, Ken

All Replies (2)

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Try right clicking the folder and selecting properties and then repair.

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No luck Matt. Repair of Inbox did not work. Suggestions?