This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

After firefox updated to 52 and above (now 53) firefox displays conection reset. We use a proxy server with NTLM authentication. Please help

  • 3 cavab
  • 2 have this problem
  • 6 views
  • Last reply by shanks2kx

shanks2kx
shanks2kx
more options

i have tried the steps for removing from firewall and readding, disabling AV, to no success. we had to downgrade to make it work.

i have tried the steps for removing from firewall and readding, disabling AV, to no success. we had to downgrade to make it work.

All Replies (3)

shanks2kx
shanks2kx Question owner
more options

Here's a couple of screenshots.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The HTTP response headers in the second screenshot seem to indicate that you use a proxy (Hospital Proxy UNIPass) that requires authentication and that this authentication isn't working.

Maybe try this extension:

shanks2kx
shanks2kx Question owner
more options

I tried it to no success, please see the screenshot post installing the ADDON for Integrated-Auth-For-Firefox.


Thank you for your help.