This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

When I try to run a video I get..."loading error" and a RETRY button.

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

mikep
mikep
more options

This just started recently. It happens on all videos. On facebook, you tube and any other website I go to that has videos. There is a red box with a white v in it that I have never seen before and the loading error started at the same time this "icon" started showing up.

This just started recently. It happens on all videos. On facebook, you tube and any other website I go to that has videos. There is a red box with a white v in it that I have never seen before and the loading error started at the same time this "icon" started showing up.

All Replies (1)

FredMcD
FredMcD
more options

Please provide public (no password) link(s) that we can check out. No Personal Information Please !

https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues