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Firefox (Win 7) not responding for 2 seconds in every 5-7 seconds

  • 5 cavab
  • 3 have this problem
  • 2 views
  • Last reply by FredMcD

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Since auto-upgrading to 54.0b9 version (using Win 7), the Firefox browser hangs for 1-2 second (not responding) in every 5-7 seconds. When it hangs (during that 1-2 seconds), when I typed some text on the form, the characters didn't appear until after that 1-2 seconds lag time. When I scroll down a webpage, it stopped for that 1-2 second and them scrolled again. During that lag time, even the mouse cursor didn't change to an arrow if I point the cursor to an active link. I noticed that the Hard disk light was on during that lag time which may be that Firefox was trying to use the SSD/HDD.

I have tried re-installing, refresh firefox, boot in safe mode, with no plug-ins, switching of the Trendmirco internet security, delete places.sqlite to places.sqlite.old and places.sqlite-journal to places.sqlite-journal.old (if it exists), deleting session js files, switching off hardware acceration. All failed.

Please help. Thanks.

Since auto-upgrading to 54.0b9 version (using Win 7), the Firefox browser hangs for 1-2 second (not responding) in every 5-7 seconds. When it hangs (during that 1-2 seconds), when I typed some text on the form, the characters didn't appear until after that 1-2 seconds lag time. When I scroll down a webpage, it stopped for that 1-2 second and them scrolled again. During that lag time, even the mouse cursor didn't change to an arrow if I point the cursor to an active link. I noticed that the Hard disk light was on during that lag time which may be that Firefox was trying to use the SSD/HDD. I have tried re-installing, refresh firefox, boot in safe mode, with no plug-ins, switching of the Trendmirco internet security, delete places.sqlite to places.sqlite.old and places.sqlite-journal to places.sqlite-journal.old (if it exists), deleting session js files, switching off hardware acceration. All failed. Please help. Thanks.

All Replies (5)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

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Issue persist even in safe mode. Thanks.

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Start your Computer in safe mode. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

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After starting Win 7 Ultimate in Safe mode with networking, Firefox no longer hangs every few seconds. So what will be my next step in fixing this issue?

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This means something else in the computer is causing the problem.

As a test, disable your protection programs. Then try safe websites.