This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Please a phone number to speak to someone in firefox....

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

more options

Unable to navigate my firefox.......checking facebook, cheking finances.......due to the popups and disrupt the screen. There is also a pop up that asks questions.......

I am not computor savy and would like to talk to someone directly who can help me.

Unable to navigate my firefox.......checking facebook, cheking finances.......due to the popups and disrupt the screen. There is also a pop up that asks questions....... I am not computor savy and would like to talk to someone directly who can help me.

All Replies (2)

more options

Sorry, there is no official phone support.

The people who answer questions here, for the most part, are other Firefox users volunteering their time (like me), not Mozilla employees or Firefox developers.

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected at http://input.mozilla.org/, where a team of people read it and gather data about the most common issues.

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.