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Am not able to send or forward a message adding or including an attachment

moesby22
moesby22
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When I try to attach a file, the system just hangs...not responding. This is something new this week...has never happened before.

When I try to attach a file, the system just hangs...not responding. This is something new this week...has never happened before.

All Replies (3)

user1121639
user1121639
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This could be a Windows problem. I recommend that you run some maintenance and cleanup tasks, especially since your computer is an older one running Windows XP.

1. How to run a "Check Disk" in Windows 2. How to run a "Disk Cleanup" in Windows

sfhowes
sfhowes
  • Top 10 Contributor
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Start your computer in safe mode with networking and see if the problem remains. If attaching files works properly, you have a 3rd-party program causing the problem, most likely a security or antivirus program.

user1121639
user1121639
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That too.