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setup download interrupted

  • 4 cavab
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

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I tried to update my firefox but It didn't and I uninstall it ,then download new one. But when I try to setup it, give me failed message "download interrupted continue click ok" then it directed to me on mozilla.org and download 43 MB file. But when I try to open it extraction stuck at %1 and never proceed. What I can do?

I tried to update my firefox but It didn't and I uninstall it ,then download new one. But when I try to setup it, give me failed message "download interrupted continue click ok" then it directed to me on mozilla.org and download 43 MB file. But when I try to open it extraction stuck at %1 and never proceed. What I can do?

All Replies (4)

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Try this:

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Unfortunately it didn't work. It is still stuck at %0 level extraction

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cor-el said

Try this:

Thank you very much for your reply

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It is possible that security software (anti-virus, firewall) is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.