This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How can I change my sign-on account with Firefox back to my service provider, not the gmail.com account?

  • 3 cavab
  • 17 have this problem
  • 10 views
  • Last reply by user1378671

more options

I rarely use my gmail account, but did this afternoon because I wanted to write a Google review for a company, I did. I got feedback that said my regular e-mail account is now listed as the recovery email for my gmail.com account. I want to switch these 2 accounts, so gmail is the backup e-mail account, not the primary.

I rarely use my gmail account, but did this afternoon because I wanted to write a Google review for a company, I did. I got feedback that said my regular e-mail account is now listed as the recovery email for my gmail.com account. I want to switch these 2 accounts, so gmail is the backup e-mail account, not the primary.

Chosen solution

If you want to use a different email address for a Firefox Account, for Sync and other services, you need to create a new account using the other email address.

Currently there is no way to change the email address, as that is the "identifier" for your account. I have heard that might change, but with nor mention of when that might happen.

Read this answer in context 👍 7

All Replies (3)

more options

Hi

I recommend that you have a read of this article which should help with this.

more options

Thanks for trying, but it does not help my problem.

more options

Seçilmiş Həll

If you want to use a different email address for a Firefox Account, for Sync and other services, you need to create a new account using the other email address.

Currently there is no way to change the email address, as that is the "identifier" for your account. I have heard that might change, but with nor mention of when that might happen.