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when I sign in to my email, keep getting new device sign-in verification request?

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  • 5 have this problem
  • 19 views
  • Last reply by bygabyga

DOMAN
DOMAN
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When I sign into my Yahoo email account, I keep receiving a new device prompt ( I am not using a new device) requesting sign-in verification.

When I sign into my Yahoo email account, I keep receiving a new device prompt ( I am not using a new device) requesting sign-in verification.

All Replies (1)

bygabyga
bygabyga
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Hello,

To find the correct solution to your problem, we need some more non-personal information from you. Please do the following:

  1. Use ONE of these methods to open the Firefox Troubleshooting Information page:
    • Click the menu button New Fx Menu, click on help Help-29 and select Troubleshooting Information.
    • Type about:support into the Firefox address bar and press the enter key.
  2. At the top of the Troubleshooting Information page that comes up, you should see a button that says "Copy text to clipboard". Click it.
  3. Now, go back to your forum post, right-click in the reply box and select Paste from the context menu (or else click inside the reply box and press the Ctrl+V keys) to paste all the information you copied into the forum post.

If you need further information about the Troubleshooting information page, please read the article Use the Troubleshooting Information page to help fix Firefox issues.

Thanks in advance for your help!