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Emails to an important client are 'undelivered'. How can this be rectified?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

Chrix256
Chrix256
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This is the message that I get:

This is the mail system at host gateway22.websitewelcome.com.

I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can delete your own text from the attached returned message. 

                  The mail system

<julie.walkden@roebuckslaw.co.uk>: host 

   securereceive.lawyersonline.co.uk[79.143.158.29] said: 550 5.7.1
   <gateway22.websitewelcome.com[192.185.47.206]>: Client host rejected:
   Sending PHISHING - bye bye (in reply to RCPT TO command)


Reporting-MTA: dns; gateway22.websitewelcome.com X-Postfix-Queue-ID: 8068E2EF2 X-Postfix-Sender: rfc822; guy@mymarketingguy.co.uk Arrival-Date: Fri, 21 Jul 2017 04:26:38 -0500 (CDT)

Final-Recipient: rfc822; julie.walkden@roebuckslaw.co.uk Original-Recipient: rfc822;julie.walkden@roebuckslaw.co.uk Action: failed Status: 5.7.1 Remote-MTA: dns; securereceive.lawyersonline.co.uk Diagnostic-Code: smtp; 550 5.7.1 

   <gateway22.websitewelcome.com[192.185.47.206]>: Client host rejected:
   Sending PHISHING - bye bye


I am not a techy - can anyone help?

This is the message that I get: This is the mail system at host gateway22.websitewelcome.com. I'm sorry to have to inform you that your message could not be delivered to one or more recipients. It's attached below. For further assistance, please send mail to postmaster. If you do so, please include this problem report. You can delete your own text from the attached returned message. The mail system <julie.walkden@roebuckslaw.co.uk>: host securereceive.lawyersonline.co.uk[79.143.158.29] said: 550 5.7.1 <gateway22.websitewelcome.com[192.185.47.206]>: Client host rejected: Sending PHISHING - bye bye (in reply to RCPT TO command) Reporting-MTA: dns; gateway22.websitewelcome.com X-Postfix-Queue-ID: 8068E2EF2 X-Postfix-Sender: rfc822; guy@mymarketingguy.co.uk Arrival-Date: Fri, 21 Jul 2017 04:26:38 -0500 (CDT) Final-Recipient: rfc822; julie.walkden@roebuckslaw.co.uk Original-Recipient: rfc822;julie.walkden@roebuckslaw.co.uk Action: failed Status: 5.7.1 Remote-MTA: dns; securereceive.lawyersonline.co.uk Diagnostic-Code: smtp; 550 5.7.1 <gateway22.websitewelcome.com[192.185.47.206]>: Client host rejected: Sending PHISHING - bye bye I am not a techy - can anyone help?

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
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It looks to me that the recipient's host has blacklisted your host because some domain, using the same host as you do, is sending phishing emails. Contact your webhost and see if they can have the blacklist lifted. In the meantime, try using a mail service that is not blocked; you can add your address to a gmail or outlook account as a valid sending address.