This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to reset my password on Mozilla for email account?

  • 1 cavab
  • 3 have this problem
  • 4 views
  • Last reply by christ1

more options

I have downloaded the latest Thunderbird because my original Thunderbird had Email Sending Faults. I had to "Send" then the email came back to my Inbox. From there I had to "Forward" that same email to the addressee. I have also had more recent trouble, where Thunderbird wouldn't recognise my Password when I tried to open the program.

I have downloaded the latest Thunderbird because my original Thunderbird had Email Sending Faults. I had to "Send" then the email came back to my Inbox. From there I had to "Forward" that same email to the addressee. I have also had more recent trouble, where Thunderbird wouldn't recognise my Password when I tried to open the program.

All Replies (1)

more options

In order to reset your password login to your account on your provider's web site using a browser.