This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

With the recent upgrade, I can no longer move emails between folders, by any method. Tbird 52.3, Mac OS 10.10.5

  • 1 cavab
  • 4 have this problem
  • 2 views
  • Last reply by Wayne Mery

more options

Previously, I've been able to move messages by drag and drop or the Messages menu to other mail account folders. I usually needed to do this because the email arrived in a spam folder. Now most emails are in the spam folder and I can't move them.

Previously, I've been able to move messages by drag and drop or the Messages menu to other mail account folders. I usually needed to do this because the email arrived in a spam folder. Now most emails are in the spam folder and I can't move them.

All Replies (1)

more options

In the Junk folder? If so, you should be marking them as "Not Junk", not moving them. https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages#w_training-the-junk-filter