Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a question regarding Firefox Personnas...please call me...Tim xxx-xxx-xxxx

  • 3 cavab
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

I have a problem regarding Firefox Personnas.... Specifically the animated ones...

Tim xxx-xxx-xxxx


phone number deleted by a moderator

https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines#w_sensitive-information

Plus all support is rendered in the forum - not via telephone or by email.

I have a problem regarding Firefox Personnas.... Specifically the animated ones... Tim xxx-xxx-xxxx ''phone number deleted by a moderator'' https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines#w_sensitive-information Plus all support is rendered in the forum - not via telephone or by email.

Modified by cor-el

All Replies (3)

more options

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

Please remove that information from your post.

more options

You should ask your question here; https://discourse.mozilla-community.org/c/add-ons

more options

Animated lightweight themes aren't supported because of performance issues:

  • bug 819190 - Animated persona stops working after browser restart (or after previewing another persona)

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)