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Thunderbird 52.3.0 has lost all configuration

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  • 2 have this problem
  • 3 views
  • Last reply by christ1

eddarnell
eddarnell
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Thunderbird was working fine (have been using as my main email reader for many years).

Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbird it had no email or calendar and asks to configure a new email as if freshly installed).

Thunderbird is set to auto-update, so no idea if this was broken by an update or some other type of config corruption. It appeared to update to 52.3.0 after the problem (when I checked the version page within help), not sure if it did anything before the problem. Is there a log file somewhere?

Thunderbird was working fine (have been using as my main email reader for many years). Rebooted PC and when it came back Thunderbird config was gone (when I open Thuderbird it had no email or calendar and asks to configure a new email as if freshly installed). Thunderbird is set to auto-update, so no idea if this was broken by an update or some other type of config corruption. It appeared to update to 52.3.0 after the problem (when I checked the version page within help), not sure if it did anything before the problem. Is there a log file somewhere?

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared