I cannot open links contained in incoming emails
I cannot open links contained in incoming emails. I click where directed and a new Firefox browser open with the name New Tab and that is where it ends. No URL is displayed and the window just remains blank
All Replies (4)
Are you using Firefox or an e-mail browser?
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Still there
Still there
Greetings! Ossie4,
Have you tried using Thunderbird and open your e-mail from there of the links in your incoming emails? If you tried it and have problem in Thunderbird as well then follow the steps in this link: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working
In case of Firefox web browser, follow these steps: (First Update your Firefox)
Open your computers control panel to the Default Program page. Win 7; Control Panel\All Control Panel Items\Default Programs
Set Firefox as default Internet Browser.
More information here =>>> https://support.mozilla.org/en-US/questions/1068267
Some programs have their own setting option as to the browser.