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Trojan detected JS/Downloader.AAL Location: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\84yft6wu.default-1493458643649\cache2\entries\4DD0D9CD863AEEEF

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  • Last reply by FredMcD

Barrie_George
Barrie_George
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Panda Security software detected this trojan but was not able to delete it

Please could you give me the delete command to delete this directly from a command window

I am using Windows Vista

Please would you remind me how I access a command window

This is how I would try to get rid of this trojan, if I could remember how to, perhaps there is better way using the firefox system

[nb It took a week for Panda to scan my system - it goes so slow when scanning certain objects]

Thank you Barrie

Panda Security software detected this trojan but was not able to delete it Please could you give me the delete command to delete this directly from a command window I am using Windows Vista Please would you remind me how I access a command window This is how I would try to get rid of this trojan, if I could remember how to, perhaps there is better way using the firefox system [nb It took a week for Panda to scan my system - it goes so slow when scanning certain objects] Thank you Barrie

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FredMcD
FredMcD
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There are better, faster, and free scanners available. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Separate Security Issue: Update your Flash Player Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version: Version 27.0.0.170

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

Barrie_George said

a command window

Check this link; https://www.bing.com/search?q=windows+vista+command+prompt&qs=AS&pq=windows+vista+command&sk=AS1&sc=8-21&cvid=DECD73482180418C922ACA290C9A535B&FORM=QBRE&sp=2