Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Shift + Delete not working on Previous Entries

  • 4 cavab
  • 1 has this problem
  • 8 views
  • Last reply by Happy112

more options

Please see the attached image. If I double click on a form to get the drop down menu of previous entries, hover over the one I wish to delete, press shift+delete, it is supposed to be removed. But this isn't happening on any forms whatsoever. When I click shift+delete, the previous entry dropdown simply disappears, and I am back to square one. Hoping someone has seen this before and knows how to fix it, as I have not been able to find a solution anywhere online.

Please see the attached image. If I double click on a form to get the drop down menu of previous entries, hover over the one I wish to delete, press shift+delete, it is supposed to be removed. But this isn't happening on any forms whatsoever. When I click shift+delete, the previous entry dropdown simply disappears, and I am back to square one. Hoping someone has seen this before and knows how to fix it, as I have not been able to find a solution anywhere online.

Chosen solution

Hi  !

Maybe you could try it this way :

Highlight an entry in the drop-down list with the mouse or cursor Down key, (do not click the mouse or press the Enter key) Then press the Delete key to delete the highlighted entry

You can also check this :

3-bar menu (or 'Tools') => Options => Privacy & Security : under Forms & Passwords => 'Saved Logins'

Read this answer in context 👍 0

All Replies (4)

more options

Here is the screenshot, which didn't attach to my original post :)

more options

Seçilmiş Həll

Hi  !

Maybe you could try it this way :

Highlight an entry in the drop-down list with the mouse or cursor Down key, (do not click the mouse or press the Enter key) Then press the Delete key to delete the highlighted entry

You can also check this :

3-bar menu (or 'Tools') => Options => Privacy & Security : under Forms & Passwords => 'Saved Logins'

more options

Bingo! A perfect work around and alternative. Thanks!!!

more options

sammeroj said

Bingo! A perfect work around and alternative. Thanks!!!

My pleasure - glad it worked  ! Well done  !