This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't print selection only. Selection option is grayed out.

  • 8 cavab
  • 8 have this problem
  • 19 views
  • Last reply by jennaxx

more options

When trying to print only selected text from emails, the print selection option in my printers is grayed out. How can I print selected portions of an email only?

When trying to print only selected text from emails, the print selection option in my printers is grayed out. How can I print selected portions of an email only?

Chosen solution

If you select the portion of the message you wish to print, and then select File/Print Preview, does just the selection appear?

Read this answer in context 👍 5

All Replies (8)

more options

Seçilmiş Həll

If you select the portion of the message you wish to print, and then select File/Print Preview, does just the selection appear?

more options

Yes this does work. It would be much nicer if you could simply use the print selection option in the printer interface but it did work.

more options

Apparently, the greyed-out option has a long history:

https://bugzilla.mozilla.org/show_bug.cgi?id=66806

more options

I am having this same issue. And when I do get an e-mail to print, it is all run together.

more options

If the print output doesn't look right, possibly due to formatting in the original message, try setting View/Message Body As to something else besides Original HTML.

more options

I am attaching 2 images. The first one shows how an order comes to me via e-mail. But when I go to print it, it looks like the second image. It's all run together and does not print like the original message shows.

more options

The problem may be that the original message is generated by a non-email program, the one that records the transactions. You could try File/Save As (Ctrl+S) and select Save as type: HTML or Text, then open the saved file in a browser or text editor, then print. It's also possible to save messages as pdf files with ImportExportTools, or, if you have Windows 10, to print with the built-in 'MS Print to PDF'.

more options

oh no ! I get hundreds of orders everyday. I simply do not have the time to do all that. I am hoping for an easier fix. But thank you for your time.