This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why do I keep getting the message "Thunderbird is not Responding" ? (Win10)

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by mspeedp5

mspeedp5
mspeedp5
more options

My "Trend Micro Internet Security" is set to not scan emails and/or attachments. The only plug-in is Shockwave Flash and it is disabled. Still get the "not responding"

It also less frequently happens with Firefox as well.

My "Trend Micro Internet Security" is set to not scan emails and/or attachments. The only plug-in is Shockwave Flash and it is disabled. Still get the "not responding" It also less frequently happens with Firefox as well.

Modified by Wayne Mery

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems lists many possibilities. Please post your results when you find a potential cause.

mspeedp5
mspeedp5 Question owner
more options

Thanks but when I opened the link and looked at all the stuff there I figured I'll just live with it. Too much for this old brain to deal with. Was hoping it might be a simple fix.