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New version of Firefox causing lock-up of computer?

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  • Last reply by FredMcD

gslea
gslea
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Since the new version of Firefox installed itself yesterday I am noticing that the computer frequently locks up. Looking at the processes, I am seeing multiple iterations of Firefox. My memory is maxed out (this computer has 8 GB!) Also the hard disk faults have been very high. I don't know if it's the new version that's causing this but nothing else on my computer has changed. And I have not seen so many iterations of Firefox processes before.

Since the new version of Firefox installed itself yesterday I am noticing that the computer frequently locks up. Looking at the processes, I am seeing multiple iterations of Firefox. My memory is maxed out (this computer has 8 GB!) Also the hard disk faults have been very high. I don't know if it's the new version that's causing this but nothing else on my computer has changed. And I have not seen so many iterations of Firefox processes before.

All Replies (1)

FredMcD
FredMcD
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More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding