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I recently installed the new version of Firefox, I lost all my bookmarks !!! it refuses to bookmark any new page and refuses to restore a bookmark backup !!!

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  • Last reply by Paul

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Well, in fact it's solved. What I did is : 1. download and install the previous version of Firefox 2. Export the bookmarks 3. Re-launch the new version 4. Bookmarks are back !

Well, in fact it's solved. What I did is : 1. download and install the previous version of Firefox 2. Export the bookmarks 3. Re-launch the new version 4. Bookmarks are back !

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.