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firefox 57 video playback errors on a livestream video

  • 3 cavab
  • 7 have this problem
  • 11 views
  • Last reply by kbjkbj

kbjkbj
kbjkbj
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specific livestream site video getting playback error (an error occurred. please try again later Playback ID: xxxx). site is http://www.dickpritchettrealestate.com/eagle-feed.html - all other portions of website page working. same live stream video also does not play on youtube https://www.youtube.com/watch?v=LXCk7aemedg. Other videos and livestreams working fine. works using chrome broswer. tried firefox safemode and refresh - no help. started having problem when upgraded to 57. windows 7 OS. There was one build/update version that worked, then problem returned. images of current version and video error attached. any help ideas appreciated - for instance I would like to be able to try different builds to see which one worked recently. is there an archive of versions for windows that I could download and reinstall? thanks

specific livestream site video getting playback error (an error occurred. please try again later Playback ID: xxxx). site is http://www.dickpritchettrealestate.com/eagle-feed.html - all other portions of website page working. same live stream video also does not play on youtube https://www.youtube.com/watch?v=LXCk7aemedg. Other videos and livestreams working fine. works using chrome broswer. tried firefox safemode and refresh - no help. started having problem when upgraded to 57. windows 7 OS. There was one build/update version that worked, then problem returned. images of current version and video error attached. any help ideas appreciated - for instance I would like to be able to try different builds to see which one worked recently. is there an archive of versions for windows that I could download and reinstall? thanks

All Replies (3)

kbjkbj
kbjkbj Question owner
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here are screenshots

WestEnd
WestEnd
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I get the same result as well but in IE11 it works. Could be a bug you need to probably file a report to Mozilla to look into it.

kbjkbj
kbjkbj Question owner
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This morning 12/6/17 the video was working again using firefox - and my build id /version has not changed in firefox ...so there may be something intermittent about the video which firefox is incompatible with. I will wait for another failure before submitting a bug/fix request.