This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

WHY DO I HAVE NEWTAB.CLUB EVERYTIME I open a new tab???

  • 3 cavab
  • 10 have this problem
  • 18 views
  • Last reply by Happy112

more options

newtab. won't. go.


Edited by a moderator due to language. See the Forum Rules & Guidelines .

newtab. won't. go. ''Edited by a moderator due to language. See the [https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines Forum Rules & Guidelines] .''

Modified by the-edmeister

Chosen solution

Hi  !

That 'newtab.club' is a browser hijacker - would you please do this :

Go to the 3-bar menu (or 'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net Converter.onesearch org File Convertor and Search Addon Findwide Search Engine 1.7

When you find any : remove them.

Do the same in Windows Control Panel.

However : most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-newtab-club-virus/


Separate issue : Your system details show that you need to update your Adobe Flash Player - you are running a very old version, which can cause major problems. Would you please uninstall your current version and install the latest version, which is 27.0.0.187

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

You can download te latest version from here : https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.

Read this answer in context 👍 3

All Replies (3)

more options

Seçilmiş Həll

Hi  !

That 'newtab.club' is a browser hijacker - would you please do this :

Go to the 3-bar menu (or 'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions, like e.g. :

SafeSearch Incognito SearchAssist Incognito Search for Fire Fox 1.6 SafeSearch ch SafeSearch net Converter.onesearch org File Convertor and Search Addon Findwide Search Engine 1.7

When you find any : remove them.

Do the same in Windows Control Panel.

However : most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. They all work differently - what one program doesn't pick up, the other might.

Also see : https://malwaretips.com/blogs/remove-newtab-club-virus/


Separate issue : Your system details show that you need to update your Adobe Flash Player - you are running a very old version, which can cause major problems. Would you please uninstall your current version and install the latest version, which is 27.0.0.187

Uninstaller : https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

You can download te latest version from here : https://get.adobe.com/flashplayer/

Note : some 'extras' may be offered in the download.

more options

extremely sorry for replying late; it was a long process but everything is restored now and newtab is gone plus all the links of malware you provided me with worked so well. thank you so much. thank you for the adobe thing as well!!

good day!! :D

more options

technique said

extremely sorry for replying late; it was a long process but everything is restored now and newtab is gone plus all the links of malware you provided me with worked so well. thank you so much. thank you for the adobe thing as well!! good day!! :D

Absolutely no need to apologize - it's a lot of work  !

I'm just glad that you've got everything back to normal again.

You have a nice day as well  !  :D