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When attempting to sign into GMail, LinkedIn etc, will not get past first page.

  • 3 cavab
  • 1 has this problem
  • 3 views
  • Last reply by Shadow110

tonyhough2000
tonyhough2000
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When I try to sign in and put my user name/email in the first field the continue button doesn't work and I can only access Google through their account recovery page. On Linked in the same problem occurs. I've tried with and without my add-ons and with the latest Firefox Quantum Oh, and Yahoo news storied won't load either!!

When I try to sign in and put my user name/email in the first field the continue button doesn't work and I can only access Google through their account recovery page. On Linked in the same problem occurs. I've tried with and without my add-ons and with the latest Firefox Quantum Oh, and Yahoo news storied won't load either!!

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Have you tried completely removing all the add-ons that you are using and restarting Firefox?

tonyhough2000
tonyhough2000 Question owner
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Yes, thankyou, but that was the first thing I tried. I have the latest Firefox and no add-ons were operating. No joy!! Still hangs when I click the next button.

Shadow110
Shadow110
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uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Note : NoScript may be the issue. Try with out after reinstall.

Please let us know if this solved your issue or if need further assistance.