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Firefox is blocked by Microsolf

turquosie
turquosie
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Hello, I have a Xbox set up so I have a Xbox or Microsoft account set up. My account is set under "child" do to that of me not being the legal age to have a adult account. My windows laptop recently went through a update which added family features to my computer. My Microsoft account then blocked Firefox because it said it had restricted or high rated contain on the browser. So Microsoft family features blocked my use of using Firefox. Firefox was blocked for more then 30 hours. My account was sett off of all restrictions and app restrictions by the parent account. Firefox was still blocked.

Hello, I have a Xbox set up so I have a Xbox or Microsoft account set up. My account is set under "child" do to that of me not being the legal age to have a adult account. My windows laptop recently went through a update which added family features to my computer. My Microsoft account then blocked Firefox because it said it had restricted or high rated contain on the browser. So Microsoft family features blocked my use of using Firefox. Firefox was blocked for more then 30 hours. My account was sett off of all restrictions and app restrictions by the parent account. Firefox was still blocked.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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When you say Firefox was blocked, what kind of message(s) do you get?

It's not uncommon for users of Family Safety to encounter this issue:

Whenever you have an intermediary intercepting your browsing, you generally need to set up Firefox to trust the fake certificates the intermediary presents.