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Why the register button has not been created if people are complaining about it?

  • 3 cavab
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

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Please provide a person to answer and not AI.

Please provide a person to answer and not AI.

Chosen solution

The way it is now has been this way for pretty much 7+ years at least.

If Mozilla was going to implement the more traditional way of registering a account like some forum software has then they would have done so years ago.

Most people new to this site have a issue(s) they want help on and Mozilla would prefer people ask it as a new thread and not hijack an existing thread that has same or similar question. The more traditional way of registering would increase the amount of using a existing thread hijacks. Plus this Ask a Question introduces you to the Knowledge base https://support.mozilla.org/ during the process which may answer some or all of their issue(s) before submitting. https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines#w_posting-support-requests

Mozilla is not really working on this old Kitsune platform anymore (unless that has changed in last few months) so Mozilla may not be doing any real new changes or features in meantime. Early on last year Mozilla actually moved the site to a Lithium platform that they had high hopes for but it had issues and Mozilla then moved it back to Kitsune after a while.

Btw now that you are registered you can discuss about this in https://support.mozilla.org/en-US/forums/contributors as this Firefox section is for desktop Firefox.

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If you see any AI around here, let me know.

Is your question about how to register to post on this forum?

These paths exist:

  • Ask a question, and be asked to register during the process
  • Follow a link to help out, and be asked to register during the process

Maybe one person a week posts a question saying they needed to ask a question to post. Most people actually need to ask a question!

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Seçilmiş Həll

The way it is now has been this way for pretty much 7+ years at least.

If Mozilla was going to implement the more traditional way of registering a account like some forum software has then they would have done so years ago.

Most people new to this site have a issue(s) they want help on and Mozilla would prefer people ask it as a new thread and not hijack an existing thread that has same or similar question. The more traditional way of registering would increase the amount of using a existing thread hijacks. Plus this Ask a Question introduces you to the Knowledge base https://support.mozilla.org/ during the process which may answer some or all of their issue(s) before submitting. https://support.mozilla.org/en-US/kb/forum-rules-and-guidelines#w_posting-support-requests

Mozilla is not really working on this old Kitsune platform anymore (unless that has changed in last few months) so Mozilla may not be doing any real new changes or features in meantime. Early on last year Mozilla actually moved the site to a Lithium platform that they had high hopes for but it had issues and Mozilla then moved it back to Kitsune after a while.

Btw now that you are registered you can discuss about this in https://support.mozilla.org/en-US/forums/contributors as this Firefox section is for desktop Firefox.

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Note that there is a blue "Volunteer for Mozilla Support" button at the bottom of the main support.mozilla.org page that links to the get-involved page. The sign in page has a similar button in the right pane.

Mozilla Support is a community of enthusiastic volunteers and employees trying to support our users around the globe.

See what you can do to help => get-involved