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Send button not working on aliexpress message form

Tonigau
Tonigau
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After clicking on "contact supplier" & then opens Message Supplier page, send button does nothing when I click on it. The cursor changes to hand when mouse-over.

I make some assumptions: The button should be orange ?, Send button disabled until some message test typed ? 


I can Copy&Post detail from inspect element if it helps...
Sample:

I have disabled: Tracking protection for this site & Ad blocker.

I cannot get IE to connect so can't test this browser.

Thanks

After clicking on "contact supplier" & then opens Message Supplier page, send button does nothing when I click on it. The cursor changes to hand when mouse-over. I make some assumptions: The button should be orange ?, Send button disabled until some message test typed ? I can Copy&Post detail from inspect element if it helps... Sample: <div id="send-message" class="menu-button menu-send-button disabled" data-spm-anchor-id="0.0.0.i4.2e060797B6uYj8">Send</div> I have disabled: Tracking protection for this site & Ad blocker. I cannot get IE to connect so can't test this browser. Thanks
Attached screenshots

All Replies (3)

WestEnd
WestEnd
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Are you sure the site isn't having problems? And if IE can't connect you got some other problem as well going on there.

Tonigau
Tonigau Question owner
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AE site is ok, their helpdesk tried to assist me recently. I spoke with someone who uses crome & it is ok for them, They updated their message pages about early/mid 2017 ??, & stopped working for me since. previous used to work ok. The IE connection(was working) is related to when my wifi card died & I now use 4G dongle. (it does connect to sites from some programs)

I don't experience much FF problem with rest of internet except ebay script not responding issue on a specific page.

one day will update OS but stuck with XP for now.

cheers

Tomatoshadow2
Tomatoshadow2
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Just wanted to note, please always be sure to update Firefox, as when you have an old version, your security online is at risk. I know some people don't update, because they want to keep their old add-ons, just letting you know.