This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Websites lost drag and drop on Windows

more options

Some websites such as DeviantArt and Scratch are much more limited on Firefox on my Windows 10 OS, but somehow work fine when I run the same version of Firefox on a few Linux guests on VMware, such as Linux Mint. I have been discussing this with the DeviantArt staff before: [the tall attached picture]

And here are some files that I sent during the conversation: https://drive.google.com/file/d/1A-cu6Q4Gv2WCn0bcu8LdeJIJRD5UbN5x/view?usp=sharing [the other attached image]

On Scratch, I could not right click that well on objects in the project editor. And, the drag and drop may also have a problem like that too.

Some websites such as DeviantArt and Scratch are much more limited on Firefox on my Windows 10 OS, but somehow work fine when I run the same version of Firefox on a few Linux guests on VMware, such as Linux Mint. I have been discussing this with the DeviantArt staff before: [the tall attached picture] And here are some files that I sent during the conversation: https://drive.google.com/file/d/1A-cu6Q4Gv2WCn0bcu8LdeJIJRD5UbN5x/view?usp=sharing [the other attached image] On Scratch, I could not right click that well on objects in the project editor. And, the drag and drop may also have a problem like that too.
Attached screenshots

All Replies (3)

more options

I have been waiting for a long time for a solution, and I never knew that this would happen when I first downloaded Firefox onto my main OS.

more options

Try to create a new profile to test if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

cor-el said

Try to create a new profile to test if your current profile is causing the problem. See "Creating a profile": If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

It does not work. The items still would not drag and drop no matter what. Here is what is happening: https://drive.google.com/file/d/1ItPvNrt7ClvmNURRvQtTzMLLe19XIB7q/view?usp=sharing

And here is what happens on a Linux guest with the same version of Firefox: https://drive.google.com/file/d/1PDqcudeqySvDmKHLVmo4K9JHmSXRBokT/view?usp=sharing

Modified by AceOfSpadesProduc100