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Firefox does not open any site while IE is open.Firefox has refreshed (dns & proxy are also disabled).Firefox does not give an error &only blank page is display

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  • Last reply by FredMcD

moahmadi
moahmadi
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when i type the address and press inter , nothing happen and blank page shown as past. i cptured attached pic after i press the inter key . thanks alot

when i type the address and press inter , nothing happen and blank page shown as past. i cptured attached pic after i press the inter key . thanks alot

All Replies (1)

FredMcD
FredMcD
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IE being open should not affect Firefox.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}