This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Amazon Prime Italy does not open

  • 1 cavab
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

Magus007
Magus007
more options

With the new update when I use Firefox to open Amazon Prime Italy it takes me to Amazon.com and insists I provide a password. It refuses to acknowledge the password and instead stays on that screen. It does this on every computer in the house. I contacted Amazon and they suggested I try it in Chrome and it worked as normal. Not sure what is happening here.

With the new update when I use Firefox to open Amazon Prime Italy it takes me to Amazon.com and insists I provide a password. It refuses to acknowledge the password and instead stays on that screen. It does this on every computer in the house. I contacted Amazon and they suggested I try it in Chrome and it worked as normal. Not sure what is happening here.

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?