This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Failed Global Inbox creation

  • 6 cavab
  • 1 has this problem
  • 10 views
  • Last reply by Bandi_ka

more options

Thunderbird v52.6.0 (32-bit) runs smoothly with 5 pop3 accounts under Windows 7. But Global Inbox is not available through Tools > Account Settings, Server Settings (of any of the 5 accounts) > Advanced. Internet search always points to the above mentioned Advanced setting... So, how else do I create a Global Inbox?

Thunderbird v52.6.0 (32-bit) runs smoothly with 5 pop3 accounts under Windows 7. But Global Inbox is not available through Tools > Account Settings, Server Settings (of any of the 5 accounts) > Advanced. Internet search always points to the above mentioned Advanced setting... So, how else do I create a Global Inbox?

Chosen solution

Perhaps a picture.

Read this answer in context 👍 1

All Replies (6)

more options

use inbox for another account and select global inbox from the drop down list.

more options

Perhaps if you could be more specific. Selecting any of the inboxes, right click produces a drop down list which does not list Global Inbox.

more options

Bandi_ka said

Global Inbox is not available through Tools > Account Settings, Server Settings (of any of the 5 accounts) > Advanced.

Using your own posting as a starting point I am sure you will be able to find it.

Matt said

use inbox for another account and select global inbox from the drop down list.
more options

To the best of my knowledge I checked all dropdowns, tried all entries logical and illogical to no avail. If there is a solution, please provide step-by-step instructions to create a Global Inbox!

more options

Seçilmiş Həll

Perhaps a picture.

more options

Yes, that worked. Thanks Matt. Since I do not have Local Folders for now, the Global Inbox points to 'Nobody on the server' instead and in the left pane, that is the only account shown. Just what I wanted.

Now onto solving why I do not have Local Folders and how to reinstate it :-)