This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

there are no bookmarks after running firefox. there are automatic backups, but they open with an error and do not restore bookmarks.

  • 1 cavab
  • 3 have this problem
  • 2 views
  • Last reply by Shadow110

more options

there are no bookmarks after running firefox. there are automatic backups, but they open with an error and do not restore bookmarks. in which file the bookmarks backups are stored, we want to try to restore the earlier version from the shadow copy.

there are no bookmarks after running firefox. there are automatic backups, but they open with an error and do not restore bookmarks. in which file the bookmarks backups are stored, we want to try to restore the earlier version from the shadow copy.

All Replies (1)

more options

Hi, you have not provided enough information for any help to be offered. If it is Sync please check the settings are done properly. As for shadow copy ???? Sync ??? Mozilla Firefox Support has no access to and can not make any Sync Changes. If this is not Sync related expand on your issue please.