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Firefox won't show any page's content

  • 5 cavab
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

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Hi,

So after this 59.0 and 59.0.1 Update, I'm facing this Issue

Firstly I did a Clean Install of my O.S.

I'm currently having Windows 7 x64 bit ultimate, Updated with all updates available from WIndows Update, with All basic frameworks and visual c++ redistrubable, flash java, literally every important softwares that I used, and are widely requried, downloaded and u[to date from official Website

My Ublock origin is uptodate, and even disabling it and ctrl+f5 won't show any content

The problem I'm facing is,

In some website, or some pages of same website won't show any content, but it is indeed loaded properly, and Hovering Mouse all over the webpage would give me glance of it, and If I type password, I won't see black dots, but pass does gets typed, pressing enter logs me in and pressing CTRL+A shows me Black Colored selection covering texts, but no characters, elements, or content of website visible

The O.S. is Freshly installed, and even the firefox is downloaded 59.0.1 x64 bit from https://www.mozilla.org/en-US/firefox/all/

I have most recent drivers of Intel and Nvidia aswell

and this problem does not occur on chrome stable version,

attaching screenshots

First image is of the microsoft website, not showing anything after hovering cursor(Second image) and ctrl+a, shows that elements are loaded

and third image is of same webpage in chrome(Wiht Ublock origin ON)

Hi, So after this 59.0 and 59.0.1 Update, I'm facing this Issue Firstly I did a Clean Install of my O.S. I'm currently having Windows 7 x64 bit ultimate, Updated with all updates available from WIndows Update, with All basic frameworks and visual c++ redistrubable, flash java, literally every important softwares that I used, and are widely requried, downloaded and u[to date from official Website My Ublock origin is uptodate, and even disabling it and ctrl+f5 won't show any content The problem I'm facing is, In some website, or some pages of same website won't show any content, but it is indeed loaded properly, and Hovering Mouse all over the webpage would give me glance of it, and If I type password, I won't see black dots, but pass does gets typed, pressing enter logs me in and pressing CTRL+A shows me Black Colored selection covering texts, but no characters, elements, or content of website visible The O.S. is Freshly installed, and even the firefox is downloaded 59.0.1 x64 bit from https://www.mozilla.org/en-US/firefox/all/ I have most recent drivers of Intel and Nvidia aswell and this problem does not occur on chrome stable version, attaching screenshots First image is of the microsoft website, not showing anything after hovering cursor(Second image) and ctrl+a, shows that elements are loaded and third image is of same webpage in chrome(Wiht Ublock origin ON)
Attached screenshots

All Replies (5)

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There are several possibilities.

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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FredMcD said

There are several possibilities. Make sure you are not blocking content. Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

in Safe mode I can see everything just fine,

So I disabled all Addons and then restart firefox in normal mode, that still cause same error

What I'm not able to understand is,

I'm not blocking anything

everything loads perfectly,

What I'm not able to see has actually been loaded, just that I have to hover my mouse over there to see it.

and I only have two extensions, ublock and greasemonkey with adsbypasser, other than that, amazon assistant, idm, useragent switcher, and browsec vpn

Disabling all of them won't help, but in safe mode, I can see everything just fine

also

it's quite irregular

On a website I may see one of it's page properly now, and maybe after Firefox restart or next day, I may not be able to see that page's content tomorrow or next time I open it

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Hi this is a possibility as it appears to be an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings

suggest turn on cleartype.

Please let us know if that fixed the issue.

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Pkshadow said

Hi this is a possibility as it appears to be an issue that only affects users who have turned off cleartype font rendering within their windows settings. So a workaround for the moment would either be to turn cleartype back on or disabling hardware acceleration in Firefox: https://support.mozilla.org/en-US/kb/performance-settings suggest turn on cleartype. Please let us know if that fixed the issue.

Hi, Yes I always turn on cleartype but this time forgot to configure that, for now, I am able to see contents clearly

H/W accel is on too

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Well done both of you.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.