This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Current, new (59.0.2) still locks up and "churns" (?) for 30-45 seconds

  • 1 cavab
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

Cub acct
Cub acct
more options

Prior to, and after updating to 59.0.2, after turning on PC in a new session, and using PC for3-15 minutes, Firefox locks up the system at 100% cpu time. It lasts for 30 sec to 2 minutes then goes back to normal. Typically, it only does it once. Nothing will interrupt it while churning.

Prior to, and after updating to 59.0.2, after turning on PC in a new session, and using PC for3-15 minutes, Firefox locks up the system at 100% cpu time. It lasts for 30 sec to 2 minutes then goes back to normal. Typically, it only does it once. Nothing will interrupt it while churning.

All Replies (1)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.